Joe Daum

About Joe Daum

I am a very driven individual. I demand the best out of myself and expect the same for those who work for me. I want to be the best I can be. I am open to feedback and do my best to make changes. I am hard worker with a well known can-do attitude. If there is something that is needed to be done, I am the guy who steps up and volunteers.

Experience

1. Account Executive

   WEX

   Jun 2020 — Present

   Managed a book of business of 45 to 60 accounts containing an total customer value of $3.5 Million and Health Savings Account Assets of $60 MillionUsed customer success model to develop strong relationships and partnerships that ensured client retentionInitiated strategic conversations involving additional business lines that aligned with client\'s strategic goalsIdentified and addressed potential customer concerns proactively with client to avoid escalations.Engaged in strategic conversations with client to identify clients strategic goals and objectives so that we could align our partnership.Partnered with internal teams to ensure completion of projects for clients.

Education

• Idaho State University

  Bachelor of Business Administration (B.B.A.), Marketing and Management

  2007 — 2010

• North Dakota State University

  General Studies

  2003 — 2006

Skills

• Time Management
• Management
• Team Building
• Customer Satisfaction
• Sales Management
• Business Service Management
• Microsoft Word
• Team Leadership
• Inventory Management
• Microsoft Excel
• Powerpoint
• Business Management
• Fleet Management
• Sales Process
• Profit
• Employee Learning & Development
• Marketing
• Employee Training
• Sales
• Leadership
• Computers
• Microsoft Access
• Sales Operations
• Customer Service
• Business Relationship Management