Joe Dahlkemper
Member Engagement Strategy Expert | Trusted by 50+ Health Plans & Provider Groups to Boost Retention, Acquisition & Stars
- Role
- Director, Member Growth & Engagement Strategy at Circleengage
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Joe Dahlkemper
Senior healthcare leader specializing in member engagement strategies that drive acquisition, retention, and quality improvement for payers and providers. Trusted partner to 50+ health plans covering 24M Medicare Advantage members—representing 72% of total MA market share.Led initiatives for- 6 of the top 10 national health plans- 20 Blue Cross Blue Shield plans- 30+ regional payersDeep expertise across Medicare Advantage, DSNP, Medicaid, and Marketplace, with a focus on data-driven, omni-channel engagement strategies that resonate with members.Specialties include- Increase Quality Scores: Stars, HEDIS, CAHPS, and HOS - Close gaps in care & boosts Rx adherence- Enhance satisfaction and retention- Reduce acquisition costsKnown for modernizing outdated campaigns with innovative, cost-effective engagement strategies that deliver 3-10X ROI and sustainable long-term first-degree connections on LinkedIn, including senior leaders across health plans and provider organizations. Valued for building trusted relationships, identifying high-impact opportunities, and delivering strategic solutions that benefit organizations and the populations they serve.
Experience
Director, Member Growth & Engagement Strategy
Jun 2025 — Present · New York, NY, US
Circle is dedicated to encompassing the entire healthcare journey of individuals—especially those who are older adults, low-income, or self-employed—to ensure access to essential healthcare services. Our innovative platform empowers health insurance companies and providers to effectively reach out to, sign up, and maintain a seamless relationship with their clients. We are dedicated to enhancing the experience of healthcare access, ensuring that essential services are utilized and valued.
Education
Duquesne University
Bachelor, Business Administraton & Marketing
Skills
- Multi-Channel Marketing
- Crm
- Leadership
- Program Management
- B2b
- Direct Marketing
- Customer Insight
- Strategy
- Strategic Partnerships
- Direct Mail
- Microsoft Office
- Sales
- Online Advertising
- Segmentation
- Marketing Communications
- Insurance
- B2b Marketing
- Mobile Marketing
- Account Management
- Interactive Marketing
- Management
- Team Building
- Sales Management
- Market Planning
- Marketing Research
- Health Insurance
- Social Media Marketing
- Competitive Analysis
- Customer Experience
- Process Improvement
- Customer Retention
- Customer Service
- Business Development
- Digital Marketing
- Relationship Marketing
- Marketing Management
- Email Marketing
- Lead Generation
- Direct Response
- Customer Acquisition
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