Joe Clinchot
Senior Enterprise Domain Architect @National Grid
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WORK HISTORY
Senior Enterprise Domain Architect @National Grid
Provide EA oversight, program and project consulting, governance and support for the Customer Operations domain Develop architecture blueprints and roadmaps for the Customer Operations domain that define technical solutions for capabilities required by the business strategy, objectives and plan Lead Architecture Working Group discussions on key decision decisions and design approaches to solving strategic and complex business problems Provide architecture support for annual investment planning Partner with the Solution Architecture team in development of Solution Visions and Conceptual Solution ArchitecturesPartner with Security and Compliance teams to ensure architecture blueprints and supporting Conceptual Architectures align with Security policies, controls and standardsParticipate in Solution Architecture and design reviews for all supporting programs and projectsMaintain current and future state business capability, information, application and technology models supporting the Customer Operations domainProvide architecture support for other activities as required such as production support escalations, vendor RFI/RFPs, proofs of concepts and special projects Mentor junior Enterprise and Solution Architects across the enterpriseDeveloped the architecture blueprint for the Customer Experience Transformation (CXT) program which required a series of product capabilities and supporting services including: Customer Web Self Services, Preference and Communication Services, Personalization Services, Contact Center and Automated Customer ServicesLed an architecture working group that established a high-level architecture definition for the Advanced Metering Infrastructure (AMI) ProgramSupported the preparation of a high-level architecture definition and the evaluation of market solutions for a new Customer Billing solution and development of an overall program roadmap and plan
EDUCATION
Pace University - Lubin School of Business
BBA, Management Information Systems
New York University - Polytechnic School of Engineering
MS, Information Management
ABOUT JOE CLINCHOT
Senior IT Architect with 25+ years of experience in application and architecture development. Throughout my career, I have served the Utility Industry through strong leadership and innovative thinking. I consider myself to be a team-oriented, self-starter, with strong analytic and communication skills.Specialties: Service Oriented Architecture (SOA), Business Process Management (BPM), Development Tools and Technology
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