Joe Chapman
Director of Operational Excellence
- Role
- Director of Operational Excellence at EdPlus at Arizona State University
- Location
- Glendale, AZ, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Joe Chapman
I am a results-driven higher education leader with over 20 years of experience evolving…
Experience
Director of Operational Excellence
EdPlus at Arizona State University
Dec 2023 — Present · Scottsdale, AZ, US
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
2003 — 2006
Northern Arizona University
Bachelor of Science (B.S.), Business Administration and Management, General
1998 — 2002
Skills
- E-Learning
- Campusvue
- Customer Retention
- Staff Supervision
- Career Development
- Higher Education
- Academic Administration
- Student Recruiting
- Enrollment Management
- Resume Writing
- Student Financial Aid
- Training
- Retaining Customers
- Admissions
- Coaching
- Teaching
- Customer Service Management
- Interviews
- Leadership Development
- Staff Development
- Student Affairs
- Curriculum Design
- Adult Education
- Community Outreach
- Academic Advising
- Instructional Design
- Distance Learning
- Career Counseling
- Leadership
- Campus
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