Joe Balacky

Product Delivery Specialist @Envolve Tech

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Product Delivery Specialist @Envolve Tech

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I manage the product lifecycle at Envolve Tech, focusing on aligning the product backlog with our roadmap and delivering solutions that enhance both user experience and business value. With a strong emphasis on collaboration, I work closely with cross-functional teams—including Customer Success, Commercial, and Development—to translate user needs into actionable deliverables. Key Achievements: Led a complete rebuild of the company’s flagship product, successfully delivering to 150+ clients with extensive testing, documentation, and training. Introduced and championed Agile methodologies, improving collaboration and reducing delivery timelines. Revamped internal metrics, enabling accurate product performance tracking and data-driven decision-making. Strengthened relationships with 17 affiliate networks, optimizing product integration and user experience. Core Responsibilities:Prioritise and manage the product backlog to ensure alignment with strategic goals.Develop comprehensive user stories with clear acceptance criteria.Analyse data to understand user behaviour and identify areas for improvement.Maintain detailed documentation for internal teams and external stakeholders.Collaborate with the Customer Success team to translate use cases into actionable solutions.

EDUCATION

2011 — 2015

The University of Manchester

Bachelor’s Degree, Pharmacology and Physiology

SKILLS

Cultural DiversityPositive PsychologyAccount ManagementTeamworkRecruitingRecruitment AdvertisingSalesManagementTime ManagementCustomer Relationship Management (Crm)New Business DevelopmentCustomer ServiceLeadershipBusiness Development

ABOUT JOE BALACKY

Results focused | People person | Insatiably Curious | Travel Enthusiast |

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