Joe Baiata
- Role
- Customer Success Manager at WorkWave
- Location
- Point Pleasant Beach, NJ, US
- LinkedIn followers
- 500 followers
About Joe Baiata
Over 10 years of customer service related experience in the field service industry…
Experience
Customer Success Manager
Apr 2018 — Present
Provide the best customer experience for Enterprise clients to keep client retention high and open the door for expansion. • Seek client pain points and create visibility across internal teams such as support, sales, product, engineer. • Manage multiple client engagements and ensure expectations are reasonable and met. • Present and demonstrate upcoming initiatives and new software functionality.
Education
St. Bonaventure University
Bachelor of Science - BS, Computer Science
2000 — 2005
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