Joe Aldinger
Technical Writer | Strategic Problem Solver | Tech. Enthusiast | Career Coach | PhD
- Role
- Technical Writer at Red Hat
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Joe Aldinger
I am a tech writer and docs-as-code aficionado. At my core, I am a maker/builder who is…
Experience
Technical Writer
Dec 2021 — Present · Buffalo, NY, US
Pod lead for networking component of OpenShift Container Platform. Batch bugs, organize group story pointing, support collaborative teamwork, and cultivate knowledge sharing across the team- Maintain documentation of OpenShift\'s networking documentation including: OVN-Kubernetes plug in architecture, AdminNetworkPolicy, BaselineNetworkPolicy, Ingress Node Firewall Operator, etc- Collaborate with engineers through Slack, meetings, Github (gist and PRs), and interviews to create customer centric modularized documentation- Review teammates PRs for style guidelines and provide feedback- Onboard new writers to peer-review squad- Merge PRs for adherence to repo and style guidelines- Tools include: git, VSCode, Github, Jira, Bugzilla, Google Workspace, Asciidoctor, K8s- Languages: Asciidoc, HTML, YAML, JSON, md - Trouble shoot bugs to improve the user\'s experience- Apply minimalism methodologies to build documentation based on use cases- Create user stories for documentation based on engineering epics- Led release note team for 4.13 and 4.14 for OpenShift Container Platform- Developed workflow improvements in Jira to increase communication between engr and writers by capturing 80% more bugs through implementation of new automated process.
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