Joe Afflerbach
Business Operations Specialist at Alive Risk
- Role
- Business Operations Specialist at Alive Risk
- Location
- Oak Ridge, NJ, US
- LinkedIn followers
- 500 followers
Experience
Business Operations Specialist
Oct 2024 — Present · NJ, US
Spearhead AI integration initiatives using Microsoft Copilot to streamline operational workflows, enhance data accuracy, and improve cross-departmental efficiency.• Lead User Acceptance Testing (UAT) for system upgrades and new platform implementations, ensuring alignment with business requirements and regulatory standards.• Troubleshoot and resolve complex system and network issues, minimizing downtime and maintaining seamless business operations across underwriting teams.• Track, manage, and prioritize system defects using agile methodologies; collaborate with IT and vendor teams to drive timely resolution and continuous improvement.• Identify and implement workflow enhancements that optimize productivity and reduce manual processes, contributing to measurable gains in operational performance.• Serve as primary IT liaison for the department, translating business needs into technical solutions and advocating for system enhancements that support strategic goals.• Partner with cross-functional teams in sports and entertainment insurance to support specialized client needs, ensuring tailored solutions and exceptional service delivery.• Maintain up-to-date documentation of system processes, defect logs, and enhancement requests to support audit readiness and knowledge transfer.
Education
Passaic County Community College
Associate's degree
2002 — 2008
William Paterson University
Bachelor of Science (BS)
2008 — 2013
Skills
- Underwriting
- Outlook
- Management
- Team Building
- Casualty
- Operations Management
- Employment Practices Liability
- Property
- First Responder
- Commercial Insurance
- Insurance
- Microsoft Word
- Team Leadership
- Property
- Microsoft Excel
- Powerpoint
- Customer Relations
- Cpr Certified
- Liability
- Casualty Insurance
- Pharmacy Technicians
- Excel
- Analysis
- Windows
- Workers Compensation
- Aed
- Employee Relations
- Microsoft Office
- Health Insurance
- Project Management
- Inventory Management
- Professional Liability
- Claim
- Customer Service
- Customer Satisfaction
- Training
- General Insurance
- Weather Forecasting
- Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.