Joe Adams
- Role
- Vice President Customer Care Solutions at Rocket
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Vice President Customer Care Solutions
Aug 2008 — Present · Dallas-Fort Worth, TX, US
Responsible for the performance management within the Customer Service / Collections contact center, including multiple sites, vendors and support functions. Enhanced focus on the overall customer delight, contact strategy and digital engagement from both internal and external customers.
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