Jody Fox
Business Analyst @HUB International
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WORK HISTORY
Business Analyst @HUB International
Austin, TX, US
Introducing standardized documentation including but not limited to as-is/to-be analysis, requirements gathering, project management, user acceptance testing, delivery of upgrades and new functionality. Utilizing Lucid, MS Project, Click-Up, Visio, Google and MS suites for the creation and ongoing storage of all documentation. Creation of documentation around training and processes for current systems.• Learning Power BI for reporting, successful creation of multiple reports including Dashboards, Daily Reports, System Utilization and Customer Success Story.• Streamlining CRM/ECM for stakeholders storage and customer relationship needs.• Working closely with executive management, stakeholders, and IT team to implement two major upgrades to the FinPath Application.• Establishing and improving processes around import, customer usage, storage and integrations.• Manage projects from inception to completion. Role includes that of Business Analyst, Project Manager, PMO, Report Writer, onboarding of new clients and various other duties.
EDUCATION
Claremont Graduate University
Tribal Administration Certification Program I and II - 2010 and 2016, Tribal Government and Management
University of Phoenix
Masters Degree in Business Administration, Business
DeVry University-Pomona
Bachelor of Science, Computer Information Systems
ABOUT JODY FOX
A savvy and goal-oriented business process manager with multi-industry experience, specializing in program and project management, business analysis, requirements gathering, design management, programming and database management, SDLC oversight, and continuous improvement. Excels at establishing key roles within IT to help grow high-performing teams capable of fostering peak performance. A proven track record of overseeing the implementation of key systems to mitigate waste, foster greater alignment, and improve productivity. A dedicated and highly proficient producer who seeks to grow with an enterprising organization by providing essential insights and r••••••••@yahoo.com95••••••81
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