Jody Leonard
Senior Business Analyst, FinServ Product Operations; Quality Advocate/Instructor/Speaker
- Role
- Senior Business Analyst at Colibri Group
- Location
- Waukesha, WI, US
- LinkedIn followers
- 500 followers
About Jody Leonard
Creative and multi-talented professional with a wide range of experience and abilities. Integrity and commitment to excellence. Advanced verbal and written capabilities. Resourceful and able to multi-task effectively. Productive self-starter with ability to identify areas of improvement. Efficient, conscientious, inclusive team builder who demonstrates organizational values throughout all interactions. Analytical, critical thinker able to formulate resolutions for problem solving and implementation of plans, programs and ideas. Over 20 years of leadership experience in the form of training, managing and directing various programs and teams. Teaching experience entails education of pre-school through adult students in a variety of classrooms from non-profit, to education classrooms, to corporate business setting. Former military community member familiar with a wide range of organizations and programs designed to enhance the workplace and quality of life for soldiers and their families. Awarded and recognized for excellence in volunteerism and community enhancement programs. Extensive knowledge and experience with various computer software applications across multiple platforms (MacOS, Linux, Windows, DOS) with intermediate to advanced degree of knowledge and skill. Experienced team building skills and training acquired to support diversity and inclusion initiatives within the education institution, military community and support channels, non-profit organizations as well as corporate workplace.
Experience
Senior Business Analyst
Jan 2025 — Present · US
Education
PennWest California
BA, Secondary English Education
1988 — 1992
Wisconsin Realtors Association
Certification / Licsensed Agent, Real Estate
2018 — 2019
University of Phoenix
BS, Information Technology
2005 — 2014
Skills
- Team Building
- Telecommunications
- Cellular Communications
- Cross-Functional Team Leadership
- Customer Retention
- Wireless
- Customer Satisfaction
- Call Center
- Troubleshooting
- Cdma
- Customer Experience
- Process Improvement
- Call Centers
- Vendor Management
- Customer Service
- Mobile Devices
- Evdo
- Training
- Strategy
- Recruiting
- Coaching
- Interviews
- Talent Acquisition
- Analysis
- Hiring
- Wireless Networking
- Onboarding
- Business Strategy
- Technical Support
- Visio
- Performance Management
- Employee Training
- Situational Leadership
- Business Analysis
- Team Leadership
- Lte
- 4g
- Leadership
- Management
- Sales Operations
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.