Jody Natynczyk
Global Account & Business Development Director @KONE
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WORK HISTORY
Global Account & Business Development Director @KONE
GB
Global Director for KONE managing hospitality accounts
EDUCATION
Leeds Trinity University
Bachelor's degree, History
University of Lancashire
MSc, International Business & Management
ABOUT JODY NATYNCZYK
Commercially driven, globally experienced business leader with deep expertise in lifecycle strategy, enterprise account growth, and cross-functional execution. With nearly two decades operating across complex, matrixed organisations, I bring a rare combination of strategic vision, operational discipline, and customer-centric innovation.I specialise in designing and scaling commercial models that deliver sustainable revenue and margin improvement—across both mature and emerging markets. My experience spans multi-sector portfolio leadership, including P&L management for €100M+ revenue streams, and implementing global go-to-market strategies that align frontline delivery with long-term customer value.A recognised driver of customer experience transformation, I bring a systems-level view of service design—integrating digital, IoT, omnichannel, and feedback-driven innovation to maximise lifecycle performance. I’m equally focused on building capability: I’ve led global sales enablement programs, embedded consultative frameworks, and mentored future executives to create succession-ready teams.Known for my ability to operate at both strategic and executional levels, I work across cultures and business functions to embed accountability, sharpen performance, and accelerate results. My leadership is data-informed, commercially grounded, and built on the belief that customer value and enterprise growth are inseparable.
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