Joanna Drake
CTO @THG
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WORK HISTORY
CTO @THG
Manchester, GB
EDUCATION
PRINCE2 Practioner
PRINCE2 Practitioner
ITIL Managers Certificate (Red Badge)
ITIL Managers certificate (Red Badge)
ITIL Foundation Certificate (Green Badge)
ITIL Foundation Certificate (Green Badge)
ITIL V3 Expert
ITIL V3 Expert
ABOUT JOANNA DRAKE
An accomplished technology professional with a demonstrable record of driving successful global transformations. A very focused & results orientated individual offering significant strategic management experience and a proven ability of delivering innovative solutions and optimising resources. Has always sought to work in an innovative and driven organisation, where the focus is on continual service improvement to grow competitive advantage and deliver greater business value. Specialties: In-depth knowledge and experience of ITIL methodology (V2.0 & V3.0)Devising & implementing IT strategies Global experience running high demand operationsIn-depth knowledge and experience of PRINCE and AGILE methodologiesAbility to communicate at all levelsConsultative approach, with the ability to simplify complex informationProcess design and improvementProgram/project managementPeople managementContract managementCommunication and presentation skillsProblem analysis and problem solving Experience of corporate IT and customer facing environments
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