Jodi P.
Enterprise Customer Success Manager @Parcel Pending By Quadient
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WORK HISTORY
Enterprise Customer Success Manager @Parcel Pending By Quadient
Led enterprise implementation projects improving adoption• Facilitated executive reviews aligning stakeholders on KPIs• Identified adoption gaps through usage analysis• Coordinated cross-functional teams accelerating time-to-value• Sustained 95% renewal rate
EDUCATION
Duquesne University
Master of Science (M.S.), Organizational Leadership
PennWest California
Bachelor’s Degree, Business Administration - Management and Marketing
ABOUT JODI P.
I lead cross-functional initiatives that improve workflows, adoption, and team performance across SaaS organizations. My background spans from project management, enablement programs, and process improvement driven by KPI insights.
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