Jodi D.

Client Support Specialist II at Fidelity Investments: I help people.

Role
Client Support Specialist Ii at Fidelity Investments
Location
Florence, KY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jodi D.

A dedicated employee offering a 20+-year history of efficient and accurate work. A variety of knowledge with a zest for learning and a commitment to meeting stringent deadlines. Detail-oriented and meticulous with a proven track record of strong communication and effective collaboration as well as quality assurance and training new employees. I am currently an integral part of a broader team that responds to emails and incoming calls from our customer base while addressing customer service issues. I love helping people! I achieve great satisfaction from guiding someone on the path to their dreams.

Experience

  1. Client Support Specialist Ii

    Fidelity Investments

    Jun 2025 — Present · Covington, KY, US

    I provide phone and email support for our clients.

Education

  • Gateway Community & Technical College

    Associate in Applied Technology, Medical Office Technology: Transcription Option

  • Primerica Financial Services University

    Life Insurance

    2019 — 2019

  • Thomas More University

    Bachelor of Arts - BA, Individualized Program

  • Cincinnati State Technical and Community College

    Computer Programming and Database Management

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