Jodi Truss
Director, Enterprise Customer Care at General Motors and President GM Women Employee Resource Group
- Role
- Director, Enterprise Customer Care at General Motors
- Location
- Utica, MI, US
- LinkedIn followers
- 500 followers
About Jodi Truss
Experienced Executive with a demonstrated history in managing transformational change and improving business results with an unrelenting focus on the customer. Skilled in Customer Experience and Enterprise Customer Care, Contact Centers, Customer Relationship Management (CRM), Product Marketing, Product Development, Cross-functional Team Leadership, and Automotive. Strong professional with a diverse background and proven track record. A dependable leader with skills to develop, coach and motivate staff while seamlessly interfacing cross-functionally and with executives at all levels.
Experience
Director, Enterprise Customer Care
Aug 2017 — Present
Education
Harvard Business School Executive Education
Emerging Leader Program
2017
Michigan State University
Bachelor of Arts (B.A.), International Relations and Affairs
1987 — 1991
University of Michigan - Stephen M. Ross School of Business
Certificate, Leading with Impact - Executive Leadership Program
2018
Skills
- Project Management
- Vendor Management
- Crm
- Telematics
- Customer Service
- Product Marketing
- Process Improvement
- Product Management
- Product Development
- Six Sigma
- Product Launch
- Security
- Automotive
- Cross-Functional Team Leadership
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.