Jodi Novick Okner
Account Manager @Market Sa
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WORK HISTORY
Account Manager @Market Sa
Helping businesses worldwide transform their customer communication strategies through tailored outsourced contact centre solutions. With a focus on both inbound and outbound services, I deliver solutions that are interactive, efficient, and designed to improve first-time resolution while reducing inbound traffic volumes.At MarketSA, our skilled agents are the heart of what we do. We partner closely with clients to ensure a seamless transition, backed by a well-trained team that supports businesses across industries.Services I provide:Inbound & Outbound SupportCustomer ServiceSalesLead Generation
EDUCATION
Jane Addams College of Social Work at UIC
Masters of Social Work with Type 73 certificate, Social Work
University of the Witwatersrand
Master of Social Work - MSW, Social Work
ABOUT JODI NOVICK OKNER
Market SA is a premium South African call centre delivering world-class customer…
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