Jodi M. Gonce

About Jodi M. Gonce

Dedicated senior leader in SaaS, Customer Success, and Real Estate with a passion for leading by example through humility, integrity, and trust. Experienced in cultivating technology teams who deliver exceptional products. Unique ability to effectively communicate and collaborate across an organization at all levels from both a business and technical perspective. Successfully designed, planned, and launched industry-leading Developer Portal and Marketplace, offering detailed API documentation and integration management tools. More than tripled partner base in less than 3 years to better serve our customers through diverse offerings with quality integrations.I strive to deliver simple solutions that exceed customer expectations by actively engaging and listening to customer needs, pain points, and goals. Key strengths include:• Relationship builder• Customer-centric• Process-oriented• Project Management• Requirements gathering and documentation • SaaS and web-based systems

Experience

1. Senior Integration Consultant

   Realpage

   Oct 2022 — Present

Education

• St. Joseph's College (IN)

  Human Services and Criminal Justice

  1999 — 2001

• Indiana University South Bend

  Sociology and Criminal Justice

  1998 — 2002

Skills

• Tax Credits
• Resident Retention
• Renters
• Relationship Building
• Fair Housing
• Section 8
• Data Analysis
• Lihtc
• Onesite
• Account Planning
• Account Management
• Leases
• Yardi
• Customer Relations
• Apartments
• Real Estate
• Property Management
• Rentals
• Affordable Housing
• Customer Retention
• Hud