Jodee Sanford

Strategy & Operations Leader | 10+ years in B2B, SaaS, Cybersecurity, Government | Translates Vision into Execution | Outcome-Driven | implementer | Business Transformation | People-Centered, Performance-Obsessed

Role
Director of Client Services at Evolve Security
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jodee Sanford

Driving growth, profitability, & cost savings through process efficiency, strategic initiatives & data-informed decisions.Strategy & Operations Leader with 10+ years of experience managing complex programs to drive business transformation & profitable growth across Fortune 100, SaaS, Cybersecurity, and Government sectors. Proven track record leading $15M+ business units & managing $10M+ budgets while influencing executive decisions. Skilled in establishing & scaling PMOs, financial modeling, go-to-market execution, and cross-functional enablement in global organizations.Experienced leading globally matrixed cross-functional teams of 75+ individuals across US, Canada, Asia, and India, creating personal development and performance plans, and ensuring OKRs are understood and achieved.CAREER HIGHLIGHTS:Retained 100% of employees with 95% satisfaction and integrated 200+ projects and of records during M & AScaled PMO teams 200% by building structured onboarding, performance transparency, and growth plansSaved $1M+ by eliminating redundant systems and restructuring operational processes post-acquisitionIncreased forecasting accuracy 20% by redesigning pricing strategy and contract administration frameworksImproved consultant billability 25% and utilization 20% with workforce planning and delivery optimizationReduced project lead times 50% by standardizing scoping, pricing, and delivery handoffsHelped 10+ individuals secure senior leadership promotions through direct training and mentorshipI build scalable solutions, develop meaningful relationships, and create environments where people and organizations thrive. Known for tackling complex challenges, I focus on innovative strategies that propel growth while ensuring operational readiness & alignment with organizational goals.Let’s connect : j••••••••@gmail.com

Experience

  1. Director of Client Services

    Evolve Security

    Jun 2025 — Present

Education

  • University of North Texas

    Master's in Public Administration, Public Administration

    2008 — 2010

  • East Texas A&M University

    Bachelor of Science, Sociology, English

    2006 — 2008

Skills

  • Case Management
  • Strategic Planning
  • Customer Service
  • Capital Improvement
  • Local Government
  • Contract Management
  • Emergency Management
  • Budgets
  • Policy
  • Community Outreach
  • Community Development
  • Minute Taking
  • Process Scheduler
  • Volunteer Management
  • Gis Application
  • Budgeting
  • Event Management
  • Event Planning
  • Policy Analysis
  • Zoning
  • Planning Agendas/Meetings
  • Proposal Writing
  • Customer Engagement
  • Board Relations
  • Retail
  • Urban Planning
  • Leadership
  • Grant Writing
  • Public Policy
  • Press Releases
  • Communication Skills
  • Organizational Development
  • Case Analysis
  • Public Relations
  • Fundraising
  • Community Engagement
  • Redevelopment
  • Public Speaking
  • Case Managment
  • Team Leadership

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Jodee Sanford — Director of Client Services at Evolve Security in Austin, TX, US | Unifers