Jock Williams

About Jock Williams

As a professional, I bring over 20 years of leadership experience to the table in high-performance operations,merchandising, and culinary management roles for SeaWorld Parks & Entertainment, a parks and entertainmentindustry leader.Throughout my career, I have exceled at building, training, coaching, and optimizing the performance of large-scaleteams that continually exceed organizational expectations. In every role, I have been recognized for inspiring andfostering team commitment, pride, and trust as the foundational components for sustaining peak performance. Myfocus is always on creating a work environment that encourages engagement and ongoing professional developmentas my teams and I strive to achieve operational excellence and deliver exceptional guest experiences.I am skilled at partnering with stakeholders across all areas and levels to achieve ambitious business and financialobjectives. With such a diverse array of operational areas, my ability to create synergy by building/fostering strongrelationships with cross-functional partners is a vital foundational component that has propelled my success as aleader. I am also a highly accomplished project manager who has repeatedly proven that I am able to ensure capitalprojects of all sizes meet critical milestones, deadlines, and budget requirements.In addition, I am adept at leveraging analytical insights to deliver data-driven solutions that take operationalperformance to new levels of success. As fast as consumer tastes and expectations change, I never settle what has been working as I continue to keep my operational area at the forefront of business and consumer trends.A selection of my core strengths includes:Senior-Level LeadershipOperations ManagementBudgeting & ForecastingCapital Project ManagementStandard Operating ProceduresPurchasing & Inventory ManagementStrategic PlanningHACCP & Best Safety PracticesTeam Building & LeadershipStaff Training & DevelopmentPerformance Management

Experience

1. Senior Director of Operations

   Dr. Phillips Center for the Performing Arts

   Sep 2021 — Present · Orlando, FL, US

Education

• Winston-Salem State University

  Bachelor's degree, Mathematics

Skills

• Strategic Planning
• Event Management
• Catering
• Microsoft Office
• Team Building
• Management
• Leadership
• Event Planning
• Customer Service