Jocelyn Clark
Communications & Change Management Leader | Internal & Executive Comms | NASA\'s Jet Propulsion Laboratory
- Role
- Senior Communications and Change Management Lead at NASA Jet Propulsion Laboratory
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Jocelyn Clark
I’m a communications and change management leader with over a decade of experience…
Experience
Senior Communications and Change Management Lead
NASA Jet Propulsion Laboratory
Nov 2019 — Present
Developed and led executive and internal communications and change management strategies for a global workforce of driving employee engagement through digital transformation and organizational change- Partner directly with C-suite and senior executives to craft strategic messaging, speeches, and talking points for sensitive announcements, company-wide events, and leadership presentations- Design and execute ADKAR-based change management plans for critical programs, frequently achieving adoption rates exceeding 90% and reducing resistance across stakeholders- Designed and managed internal events, including town halls, employee spotlights, and virtual training, increasing leadership visibility and team alignment- Created and maintained editorial calendars to align communications across channels (Slack, intranet, email, live events), ensuring timely updates and consistent messaging- Ghostwrote executive communications, including All-Hands remarks, AMA scripts, and written updates that reinforced transparency and trust during complex rollouts- Partnered with HR and technical leads to develop communication strategies around policy changes, onboarding, and workforce engagement- Delivered 280+ communications campaigns and events tied to product rollouts, cybersecurity adoption, and executive visibility, enhancing engagement through mission-critical messaging alignment- Led and mentored communications professionals, overseeing internal messaging, executive communications, and company-wide engagement strategies- Oversaw internal content creation, editing, and channel strategy, continuously evaluating evolving communication needs for high-risk, high-impact initiatives- Translated complex and sensitive technical information into clear, engaging narratives tailored for diverse audiences, using structured messaging and visual storytelling- Report adoption metrics and engagement trends to leadership, providing actionable insights.
Education
University of Idaho
Political Science and Government
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