Jocelyn Josie Mutchler

About Jocelyn Josie Mutchler

Ever wondered how ideas turn into successful products? As a Marketing graduatewith a…

Experience

1. Patient Care Coordinator

   Strive Physical Therapy

   May 2025 — Present · Colorado Springs, CO, US

   With strong skills in administrative coordination, patient communication, and healthcare operations, I ensure a seamless and supportive experience for every patient. I manage front desk responsibilities including patient check-in and check-out, insurance verification, and payment processing. I coordinate referrals, schedule appointments, and update electronic medical records (EMR) to keep patient information accurate and current. I track patient care progress by monitoring scheduled appointments to ensure patients are meeting their plan of care. I also manage weekly clinic statistics, including patient arrivals, completed visits, scheduled appointments, and new patient intakes. Using Microsoft Excel, I organize and analyze this data, along with tracking referral sources to help identify where new patients are coming from. I handle incoming calls, assist with insurance authorizations, and maintain HIPAA compliance across all administrative functions. With a focus on efficiency and compassion, I create a welcoming environment that supports both patients and clinical staff.

Education

• Utah State University - Jon M. Huntsman School of Business

  Bachelor's degree

  2021 — 2025

• Utah State University

  Bachelor of Business Administration - BBA

  2022 — 2025