Jocelyn Gipson

About Jocelyn Gipson

Customer-centric and analytical information technology (IT) and quality assurance (QA) leader, adept at engaging in various process methodologies to integrate projects, as well as implement strategic plans. Demonstrated ability to lead end-to-end product integration testing via expert utilization ofthe software development lifecycle (SDLC) and Agile methodologies. Well-versed in conducting gap analyses, as well as utilizing Lean Six Sigma principles for process improvement purposes that result in optimized productivity and significant cost-savings. Highly skilled at spearheading QA efforts to ensure products adhere to standards and business requirements. Exemplary interpersonal communicator, with an aptitude to breakdown technical concepts to nontechnical audiences. Future Product Manager or Quality Testing/Assurance Manager.

Experience

1. Lead Quality Assurance Analyst

   Blue Cross Blue Shield Association

   Mar 2022 — Present · Washington, DC, US

   Responsible for developing, modifying, and executing software test plans, test scenarios, Defines and solves for test data needs, develops automated scripts and programs for testing in order to ensure the outgoing software and technical products meet and exceed quality standards• Develop and execute software tests to identify software problems and their root causes• Test system modifications to prepare for implementation• Document software and application defects using a bug tracking system and report defects to software engineers and product owners• Understands software architecture and quality risks and leads test strategy development• Lead team of testers in support of multiple projects/corporate initiatives to provide test planning and test execution activities• Directly responsible for analyzing the complex requirements, operational problems, specifications and change requests• Produce test plans and test cases to determine presence and scope of potential code defects• Monitor accurate and thorough test cases, scripts and data with pre-determined results within specified scheduled dates• Acts as a liaison with internal and external customers to research, analyze and propose solutions to the most complex technical, operational and test scenarios• Communicate the project and testing status to management• Provide and document issues and risks associated with the testing effort to the project stakeholders and leadership• Guide and mentor team of testers in support of the projects and day-to-day to testing effort

Education

• University of Alabama at Birmingham

  Bachelors, Biology

  2006 — 2010

• University of Alabama, Manderson Graduate School of Business

  Masters, Operations Management

  2011 — 2013

Skills

• Regression Testing
• Research
• Microsoft Word
• Powerpoint
• Microsoft Excel
• Rally
• Project Planning
• Agile Methodologies
• Management
• Defect Life Cycle
• Test Planning
• Project Management
• Quality Assurance
• Access
• Business Analysis
• Minitab
• Sap Procurement
• Process Improvement
• Analysis
• Sap Portal
• Integration
• Manual Testing
• Data Analysis
• Product Launch
• Python
• Event Planning
• Launch Support
• Product Validation
• Hp Quality Center
• Lean Manufacturing
• Testing
• Logistics
• Cross-Functional Team Leadership
• Leadership
• Launch Operations
• Operations Management
• Microsoft Office
• Sdlc
• Public Speaking
• Clearquest