Jocelyn Domabyl
Sr. Manager, Executive Programs at Dynatrace | PMP | Certified Customer Engagement Professional (CCEP)
- Role
- Senior Manager, Executive Programs at Dynatrace
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Jocelyn Domabyl
I specialize in building scalable, high-impact executive engagement programs that deepen strategic relationships and drive customer loyalty. At Dynatrace, I lead initiatives that deliver personalized, meaningful experiences—developing a robust Discussion Leader Bureau, curating strategic content, and designing end-to-end engagement journeys.With a B.S. in Business Administration from NC State, a PMP certification, and a CCEP credential from the Global Association of Customer Engagement Professionals (GACEP), I bring both strategic insight and executional excellence to every initiative. I also lead workshops for engagement leaders across 150+ Fortune 500 companies through GACEP.Let’s connect if you\'re passionate about elevating customer relationships, executive engagement, or marketing strategy.
Experience
Senior Manager, Executive Programs
Oct 2024 — Present · Raleigh, NC, US
Build and scale a brand new Executive Briefing Program, enhancing customer loyalty and executive relationships. Collaborate across the organization to form a Discussion Leader Bureau, curate a content catalog, and develop an end-to-end process for impactful customer engagements.
Education
Cornell University
Project Management Graduate Certificate
2021 — 2021
North Carolina State University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
2014 — 2018
Skills
- Data Analysis
- Google Adwords
- Microsoft Word
- Customer Service
- Blogging
- Marketing
- Social Media Strategy
- Google Analytics
- Public Speaking
- Teamwork
- Powerpoint
- Time Management
- Social Media
- Leadership
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