Jocelyn Tsai
Certified Scrum Product Owner, PM @ Citi
- Role
- Product Management Analyst at Citi
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jocelyn Tsai
I started my journey with a B.S. in Mechanical Engineering, where I discovered my passion…
Experience
Product Management Analyst
Jul 2024 — Present
Led the launch of Costco Citi credit card reward dashboard, introducing a refreshed value proposition with competitive accelerators for 13.5 million cardholders;Spearheaded monthly rollouts of Citi’s thankyou.com banners;Developed and maintained comprehensive analytics dashboards for Merchant Offers & Retail Bank; Collaborated with cross-functional teams to define and prioritize product features, aligning with business goals and user needs;Gathered and documented business requirements by analyzing customer feedback and stakeholder needs, ensuring clarity and alignment with business objectives;Participated in Agile development cycles: user stories, backlog grooming, sprint planning to efficiently deliver product features;
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