Jocelyn Johnson
CX Analyst
- Role
- Customer Experience Business Analyst at Ford Pro
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Jocelyn Johnson
Strategic Customer Experience and Operations professional with 9 years of progressive…
Experience
Customer Experience Business Analyst
Apr 2021 — Present · US
Education
Florida State University
Bachelor of Science, Merchandising/Business
2004 — 2008
Florida State University
Bachelor's degree, Fashion Merchandising and Product Development
Clark Atlanta University
Master of Business Administration (MBA), Marketing
2014 — 2016
Skills
- Leadership
- Customer Service
- Microsoft Office
- Sales
- Research
- Strategy
- Microsoft Excel
- Powerpoint
- Finance
- Crm
- Microsoft Word
- Hospitality
- Social Media
- Merchandising
- Social Media Marketing
- Management
- Public Speaking
- Customer Relationship Management (Crm)
- Marketing
- Training
- Corporate Training
- Event Planning
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