Jocelyn Huelsman

Manager & Experience Research Consultant at UserTesting

Role
Manager & Experience Research Consultant at UserTesting
Location
Lakewood, OH, US
LinkedIn followers
500 followers

About Jocelyn Huelsman

User experience expert with 16 years of research experience, including 5 years leading…

Experience

  1. Manager & Experience Research Consultant

    UserTesting

    Sep 2021 — Present

    I help companies unlock the value of user research by guiding them in understanding the benefits of user testing and advancing their research maturity. I partner closely with organizations to set long-term goals that enhance UX capabilities across both researchers and non-researchers.I also support the strategic scaling of research teams and impact of customer insights in their company\'s decision-making practices. As a people leader, I manage a group of research consultants to ensure they’re empowered, supported, and consistently delivering exceptional results for our clients.

Education

  • University of North Texas

    M.S., Business and Organizational Anthropology

    2009 — 2011

  • The Ohio State University

    B.A., Cultural Anthropology

    2004 — 2008

Skills

  • Photoshop
  • Research Design
  • Data Analysis
  • Data Collection
  • Market Research
  • Qualitative Research
  • Quantitative Research
  • Marketing Research
  • Spss
  • Anthropology
  • Analysis
  • Usability Testing
  • Focus Groups
  • Heuristic Evaluation
  • User Experience
  • Marketing Strategy
  • Statistics
  • Ethnography
  • Research
  • Eye Tracking

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Jocelyn Huelsman — Manager & Experience Research Consultant at UserTesting in Lakewood, OH, US | Unifers