Jocelyn Flaherty

Head of Facilities Management @Allstate Canada

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Head of Facilities Management @Allstate Canada

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Leads Allstate Canada’s facilities function, aligning workplace strategy, operations, and vendor management to support business growth, operational excellence, and a positive employee experience across corporate and agency locations.

SKILLS

SalesProperty & Casualty InsuranceCustomer SatisfactionCustomer RetentionCustomer ServiceLicensed to Sell InsuranceInsuranceInterpersonal SkillsReferralsProfessional Communication

ABOUT JOCELYN FLAHERTY

At Allstate Canada, I specialize in driving strategic transformation and advocating for customer satisfaction. Leveraging expertise in resource planning and manufacturing process improvement, with successful executed initiatives that enhance operational efficiency and foster a customer-centric approach. The commitment to excellence has been recognized with multiple awards, underscoring my dedication to business objectives and professional development within the insurance industry. My focus remains on empowering insurance professionals and continuously elevating the standards of customer service and regulatory compliance.

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