Jo Bhasin
Strategy, Ops & CXLeader | Builder 0→1 to Scale | AI/GPU/HPC Cloud | aaS Expert
- Role
- Global VP of Customer Support at Nscale
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jo Bhasin
I have extensive experience in spearheading Customer support and success for AI Infrastructure and services businesses. My expertise lies in leading cross functional initiatives, building and scaling teams, processes and businesses. Most recently, I had successfully led the Microsoft and OpenAI engagement for HPE, enabling the advancement of GenAI. I have a distinguished track record of scaling businesses from millions to billions in revenue in just a few years, and I absolutely love working in entrepreneurial environments and start-ups.Prior to that, I led the Strategy and Ops team of the Customer Success group at Salesforce, orchestrating the integration of newly acquired businesses and launching high value signature support services to customers, again worth Billions of $s.I have also worked in the GTM and Product Management space, helping launch new Services and entering a brand new sales channel through its Digital sales teamsKey skills: Generative AI | GPU | AI Infra Deployment | Machine Learning Infrastructure | as-a-Service | KPI & Metrics Management | Operational Efficiencies | Cloud Solution Architecture | Change Management | Professional Services Strategy | Service Catalog & Offer Development | Consulting | New Product Development | Technical Program Management | Product Management | CxO Communication | Business Process Innovation | Team Leadership
Experience
Global VP of Customer Support
Mar 2026 — Present · NY, US
Education
University of Virginia Darden School of Business
Master of Business Administration - MBA
Management Development Institute, Gurgaon
MBA, Marketing, Finance
2003 — 2005
University of Virginia Darden School of Business
Master of Business Administration (MBA)
2010 — 2012
Guru Gobind Singh Indraprastha University
B.Tech., Electronics & Communications Engineering
1999 — 2003
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