Jobbins Thomas
Driving Operational Excellence & Customer Experience for Constellation Energy’s Northeast Region
- Role
- Retail Operations Manager at Constellation
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jobbins Thomas
I am a dedicated professional with extensive experience in the energy, oil, and gas…
Experience
Retail Operations Manager
Feb 2025 — Present · Houston, TX, US
I lead operations for Constellation\'s energy markets in the Northeast, serving a diverse portfolio of customers. I manage a high-performing team that oversees all aspects of enrollment, billing, and process improvement. My role involves strategic collaboration with Sales, Customer Care, and IT to drive efficiency and enhance the customer experience. By streamlining complex processes and supporting strategic initiatives like community-wide energy programs, I help power both our business and our key markets.
Education
University of Houston
Bachelors of Business Administration, Finance, General
Skills
- Strategic Planning
- Databases
- Gas
- Budget
- Powerpoint
- Microsoft Excel
- Market Research
- Business Process
- Pricing
- Competitive Analysis
- Contract Negotiation
- Financial Reporting
- Project Management
- Petroleum
- Business Planning
- Operations Management
- Data Analysis
- Six Sigma
- Business Strategy
- Management
- Process Improvement
- Budgets
- Finance
- Energy Industry
- Energy
- Analysis
- Project Planning
- Access
- Forecasting
- Contract Management
- Business Process Improvement
- Natural Gas
- Business Analysis
- Leadership
- Program Management
- Business Development
- Financial Analysis
- Cross-Functional Team Leadership
- Risk Management
- Procurement
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