Jo Banks
Leader and Innovative Change Agent Creating Exceptional Customer Experiences and Driving Results
- Role
- Senior Manager - Future of Work- Tax Technology & Transformation (Ttt) at EY
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Jo Banks
Business Management - Project Management - Event Management - Innovation Management Leader and innovative change agent who drives results, creates exceptional customer experiences, and cultivates collaborative environments. Project manager who provides the leadership necessary to manage projects and programs of varying size and complexity from initiation through completion. Creative event management professional with demonstrated success in planning and executing a wide variety of high-impact, cost-effective events. Integrates human-centered design to reframe the problem, explore all possibilities, and develop effective solutions. Compelling written and oral communicator who drives knowledge-sharing and decision-making. Influential collaborator and facilitator adept in cultivating solid relationships that facilitate an ability to adapt and respond to stakeholder needs quickly and efficiently in a deadline-driven environment. Noted experience in budget development, analysis and management, operational planning, logistics management, staff planning, vendor management, and contract negotiations. Skills: • Project Management• Event Management• Human-Centered Innovation Approaches• Communication and Storytelling• Process Improvement• Change Management• Business Management• Team Building and Leadership• Vendor Management• Budget Development and Management• Six Sigma Green Belt certification
Experience
Senior Manager - Future of Work- Tax Technology & Transformation (Ttt)
Aug 2025 — Present · US
Education
George Mason University
BA, Psychology
2003 — 2005
Northern Virginia Community College
AA, Liberal Arts
2001 — 2003
The Art Institute of Pittsburgh-Online Division
Event Management Certification
2018 — 2019
Colorado Technical University
MSM, Project Management
2005 — 2007
Skills
- Storytelling
- Customer Service
- Training
- Microsoft Office
- Organizational Development
- Innovation
- Business Process Improvement
- Event Management
- Event Designing
- Workshop Facilitation
- Corporate Events
- Program Management
- Management Consulting
- Public Speaking
- Budgeting
- Project Management
- Strategic Planning
- Cross-Functional Team Leadership
- Fundraising
- Community Engagement
- Stakeholder Engagement
- Event Planning
- Collaborative Innovation
- Project Planning
- Innovation Management
- Result Oriented
- Leadership
- Vendor Management
- People-Oriented
- Special Events Coordination
- Customer Journey Mapping
- Process Improvement
- Non-Profits
- Budgets
- Community Outreach
- Risk Management
- Strategic Thinking
- Nonprofit Organizations
- Stakeholder Management
- Integration
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