Joaquin Rodriguez

Support Leadership - Omaha | Insurance, Sales, Retention, Service, Bilingual

Role
Workplace Solutions at Mutual of Omaha
Location
Omaha, NE, US
LinkedIn followers
500 followers

About Joaquin Rodriguez

With over six years of experience in customer success and account management, I help bridge the gap between talent and opportunity. As an Account Manager, I provided strategic direction and insights to executive-level clients across various industries and regions, ensuring their satisfaction and retention.I have 20 years of managerial experience with a strong background in customer service management, data analysis, process improvement, and cross-functional collaboration. I am fluent in Spanish and English, and I have worked with diverse and international teams and customers. I am passionate about delivering value and excellence to my clients and my company, and I am always eager to learn and grow.

Experience

  1. Workplace Solutions

    Mutual of Omaha

    Jan 2024 — Present · Omaha, NE, US

Education

  • Bellevue University

    B.S, Management

    2002 — 2004

  • University of Nebraska at Omaha

    Business Management

    1998 — 2000

  • El Camino High School

    Gen Ed

    1988 — 1992

Skills

  • Project Planning
  • Supply Chain
  • Budgets
  • International Business
  • Spanish-Speaking
  • Multicultural Team Management
  • Strategic Planning
  • Business Development
  • Program Management
  • Supply Chain Management
  • Customer Service
  • Time Management
  • Management
  • Team Building
  • Process Improvement
  • Customer Service Management
  • Order Fulfillment
  • International Supply Chain
  • Order Management
  • Logistics
  • General Insurance
  • Negotiation
  • Inventory Management
  • Cross-Functional Team Leadership
  • Coaching
  • Contact Centers
  • Business Process Improvement
  • Pricing
  • Microsoft Office
  • Sales
  • Spanish
  • Business Planning
  • Operations Management
  • Sap
  • Account Management
  • Change Management
  • Team Management
  • Team Leadership
  • Performance Management
  • Sales Management

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Joaquin Rodriguez — Workplace Solutions at Mutual of Omaha in Omaha, NE, US | Unifers