João Pedro Vaz Álvaro
Cluster Manager @Challenge-Trg Recruitment
Signup · Get unlimited contacts
WORK HISTORY
Cluster Manager @Challenge-Trg Recruitment
On-site department at Amazon Logistics - DPE2 and DHW1 delivery stations, plus Amazon Vendor-Flex locations. Directly Managing a team of 7 and indirectly managing a team of 200, including. Inductions / Onboarding. Labour Provision. Team Management. Colleague Support and Welfare. Customer Focus · Managing delivery: Quality (customer complaints and/ or returns); Attendance (Return to Work forms and Non-work Related absence forms)· Safety Monitoring and Coaching (SMART Techniques, 5S)· Benchmarking monitoring (Break Abuses); Idle Time investigations· Termination process (exit interviews, offboarding)· Liaising with the client\'s Managers, Supervisors, Human Resources, High Value Hiring Team and Health & Safety Team· Various Administrative competences (attendance management, creating Return to Work forms, Absence Trackers, processing holidays, Austin, Kronos, Citrix, Statements). Compliance and H&S. Data Recording and Reporting. Creating IT tools for the on-site Team to organize and streamline processes. Payroll checking for Amazon Logistics Agency workers, for 2 sites. Payroll checking for Amazon Vendor-Flex for 3 sites. Payroll submission for the on-site Team. Payroll processes for Agency workers of two sites. Payroll queries investigations for several sites. Holiday Booking. Training, Mentoring and developing the on-site Team. Self Development
EDUCATION
Chartered Management Institute
Level 3 Team Leader (Supervisor), Organizational Leadership
Ispa - Instituto Universitário
Master's degree, Organizational Psychology
JB Jazz Club
Guitar
ABOUT JOÃO PEDRO VAZ ÁLVARO
Experienced manager with a demonstrated history of working in the staffing and recruiting industry. Skilled in HR Consulting, Teamwork, Group and team management, Active listening, Democratic Leadership, Proactivity, Responsibility, Goal-setting, Problem solving, Conflict resolution, Interviewing, Payroll processes, Search for constant learning, Calm under pressure, Languages (English, French and Spanish). Graduated from ISPA-IU.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.