João Alhais
Hotel General Manager @Pestana Hotel Group
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WORK HISTORY
Hotel General Manager @Pestana Hotel Group
Orlando, FL, US
EDUCATION
Católica Lisbon School of Business and Economics
Executive Master of Business Administration, Management in Hospitality
Católica Lisbon School of Business and Economics
Strategic Management Program, Marketing & Business in Hospitality
ABOUT JOÃO ALHAIS
Senior luxury hospitality executive with over 15 years of U.S. and international leadership experience, currently serving as Resort Manager at Playa Largo Resort & Spa, Autograph Collection by Marriott, overseeing high-complexity, full-service resort operations where financial performance, brand integrity, and guest experience excellence intersect.Career defined by leading hotel openings, repositionings, and operational turnarounds, consistently delivering double-digit GOP growth, disciplined cost optimization, and elevated guest satisfaction in highly competitive luxury markets.Comprehensive operational command across Rooms, Food & Beverage, Spa & Wellness, Recreation, Engineering, and Guest Experience, with a leadership approach centered on clarity, accountability, and empowerment. Widely recognized for building high-performing executive teams, developing department heads into strategic leaders, and aligning brand standards with ownership objectives.
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