João Alhais

Resort Manager at Playa Largo Resort & Spa, Autograph Collection by Marriott

Role
Hotel General Manager at Pestana Hotel Group
Location
Key Largo, FL, US
LinkedIn followers
500 followers

About João Alhais

Senior luxury hospitality executive with over 15 years of U.S. and international leadership experience, currently serving as Resort Manager at Playa Largo Resort & Spa, Autograph Collection by Marriott, overseeing high-complexity, full-service resort operations where financial performance, brand integrity, and guest experience excellence intersect.Career defined by leading hotel openings, repositionings, and operational turnarounds, consistently delivering double-digit GOP growth, disciplined cost optimization, and elevated guest satisfaction in highly competitive luxury markets.Comprehensive operational command across Rooms, Food & Beverage, Spa & Wellness, Recreation, Engineering, and Guest Experience, with a leadership approach centered on clarity, accountability, and empowerment. Widely recognized for building high-performing executive teams, developing department heads into strategic leaders, and aligning brand standards with ownership objectives.

Experience

  1. Hotel General Manager

    Pestana Hotel Group

    Mar 2024 — Present · Orlando, FL, US

Education

  • Católica Lisbon School of Business and Economics

    Executive Master of Business Administration, Management in Hospitality

  • Católica Lisbon School of Business and Economics

    Strategic Management Program, Marketing & Business in Hospitality

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João Alhais — Hotel General Manager at Pestana Hotel Group in Key Largo, FL, US | Unifers