Joanne Oconnor

Principal Customer Success Manager @Autodesk

St Albans, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Principal Customer Success Manager @Autodesk

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St Albans, GB

EDUCATION

2001 — 2004

Teesside University

BSc (Hons), Computer Studies

2006 — 2007

Leeds College of Building

City & Guilds in AutoCAD 2D & 3D

SKILLS

Visual StudioMicrosoft ProjectAutocadBusiness Process ImprovementProject DeliveryBusiness AnalysisMs ProjectProduct ManagementProject PlanningSoftware DevelopmentSoftware Project ManagementCrmProject ManagementHtmlMicrosoft Sql ServerCustomer Relationship Management (Crm)Agile MethodologiesErpFacial ExpressionsPrince2

ABOUT JOANNE OCONNOR

Experienced in Software Support, Implementation and Project Management. With excellent communication skills, build strong relationships with clients and colleagues. Working well both as part of a team and individually. Ambitious and driven individual with the determination to succeed in personal development and help make business changes in a positive way. Remain calm under pressure and thrive from demanding tasks and challenges.Specialties: Tekla Structures, Microsoft Office, Microsoft CRM, AutoCAD, Adobe Photoshop, Adobe Captivate 4, 3ds Max. Exposure to C and C# programming languages and Open API, utilising Visual Studio 2008. Knowledgeable in HTML. Internal and external training. Business process improvements. Marketing campaigns and mail shots.

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Joanne Oconnor — Principal Customer Success Manager at Autodesk in St Albans, GB | Unifers