Joanne Murphy
at Elevated Resources, Inc
- Role
- SVP Client Success, Ccwp at Elevated Resources, Inc
- Location
- El Dorado Hills, CA, US
- LinkedIn followers
- 500 followers
About Joanne Murphy
An executive leader with professional experience in HR Outsourcing, recruiting operations and call center management. Proven success in organizational, operational and process strategy design and re-design, client implementations and closures; as well as, executive leadership global servicing teams.Specialties: HR TransformationContract managementBudget development and managementClient relationship managementMetric development and managementClient account recoveryCommunication and presentation skillsChange ManagementTalent Management
Experience
SVP Client Success, Ccwp
Apr 2009 — Present · Newport Beach, CA, US
Identify strategic service opportunities within client environmentsLead client account operations and fiscal managementDevelop and manage client support processes, programs and servicing teams Lead client Implementations including management and oversight of implementation plans, programs and servicesIdentify and implement process efficiencies
Education
Cañada College
General Education
1985 — 1987
Skills
- Management Consulting
- College Recruiting
- HR Transformation
- Professional Services
- Human Resources
- Outsourcing
- Internet Recruiting
- Workforce Planning
- Program Management
- Recruiting
- Strategy
- Performance Management
- Crm
- Executive Search
- Applicant Tracking Systems
- Bpo
- Account Management
- Taleo
- Change Management
- Sdlc
- Talent Acquisition
- Sourcing
- Team Leadership
- Vendor Management
- Temporary Placement
- Negotiation
- Talent Management
- Management
- Process Improvement
- Technical Recruiting
- Contract Management
- Leadership
- Employee Benefits
- Onboarding
- Hiring
- Business Process Improvement
- Call Centers
- Customer Relationship Management (Crm)
- Service Delivery
- Business Analysis
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