Joanne Borsella
Canadian Card Present Lead @Chase
Signup · Get unlimited contacts
WORK HISTORY
Canadian Card Present Lead @Chase
Toronto, ON, CA
Spearhead the end-to-end product lifecycle for Canadian SMB merchant solutions, ensuring alignment with market needs. • Collaborat with cross-functional teams to gather requirements, participate in UAT activities, and participate in successful commercialization efforts• contribut to pilot activities ensuring successful broader product launch
EDUCATION
Humber College
PMP, Project Management Certificate (Honours)
Seneca Polytechnic
Computer Programming & Analysis
SKILLS
ABOUT JOANNE BORSELLA
I am Payments Solutions specialist, with extensive experience in the Merchant and Acquiring businesses and am well-known in the Canadian Payments Industry as a Subject Matter Expert in integrated merchant solutions. I have worked with many of Canada’s largest merchants, successfully managing and implementing strategic payment initiatives, including the certification and deployment of Canada\'s first integrated EMV solution. I also have experience in building unique loyalty programs for cardholders and merchants, and managing gift card programs.I am effective communicator - very skilled taking technical information and presenting it in terms that are easy to understand. I also have the ability to quickly understand the root of a given challenge and quickly, efficiently implement a solution. Most importantly, I am a relationship builder and excel at bringing stakeholders together to successfully achieve common goals and initiatives.Specialties: Liaison between Technical and Business TeamsRetail POS Product/Project ManagementPOS Implementation & Deployment (hardware/software)Relationship ManagementPaymentsLoyalty SolutionsGift Card ProgramsProcess ImprovementLeadershipQATestingCertificationEMVChip & PIN
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.