Joanne Berry

WORK HISTORY

EDUCATION

ABOUT JOANNE BERRY

Joanne Berry brings 30 years of professional international experience to the luxury and medical spa industry. Joanne’s positions have focused on business management and education in many different segments of the spa industry including, cruise ships, multiple day spas, resort/destination spas and medical spas. Joanne has conducted extensive training and product seminars, including training over 400 staff in all aspects of spa treatments and customer service while serving as the Education Manager with Steiner in San Diego. She also gained broad operations management experience overseeing spa services on 125 cruise ships. In addition, she also has a successful sales background with a history of consistently increasing sales and revenues. Joanne substantially increased revenues as the Spa Director of La Jolla Spa MD. La Jolla Spa MD was awarded Medical Spa of the Year by American Spa Magazine under her leadership as Director of Spa Operations. In 2006, Joanne launched Spa Remedies, sharing her years of industry experience with others. Since launching Spa Remedies, she has travelled extensively and is highly regarded in the area of spa education, spa operations, and spa management. She is also an experienced presenter and public speaker with noted conference speaking engagements at the Aesthetic Medical Conference, Santi Spa Conference, and the Professional Beauty conference in the UK. Joanne’s technique concentrates on gaining a full understanding of the day to day operations of the spas she has the opportunity to assist. She ensures that every client has the best experience possible. Focusing on client care, retail, spa operations, training of staff and customer service, Joanne brings to her clients a wealth of customized knowledge to implement into their own spa ensuring client success and customer satisfaction. Specialties: Hands on education, staff training & development, operations, preparing and designing manuals, spa management, expert networker.