Joanne Hill
Pmp - Program Care Manager Patient Advocate @Melissa Gillis Care
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WORK HISTORY
Pmp - Program Care Manager Patient Advocate @Melissa Gillis Care
Remote - Tampa, FL, US
Program/Project Management, Information Technology and HealthcareMake a positive difference in the lives of seniors and their caregiversFocus on each person’s unique talents, interests and positive accomplishmentsProvide compassionate interactive caregiving (utilize CARES approach)Assist people to remain content and independent in their own homesHelp seniors to age with sense of purpose and dignityCPR, AED & First Aid certificationAlzheimer\'s Association essentiALZ Plus Dementia-Related Behavior, Dementia Advanced Care, Activities of Daily Living, End-of-Life Dementia Care, CARES Dementia Care for Families• Primary family caregiver for over 13 years, developed in-home care program• Care manager, elder care, cardiac care, aging in place, memory care, dementia, Alzheimer’s, cancer• CPR, AED and First Aid• Health management, medication management, financial management, records management• Patient advocate, doctor/patient liaison, care coordinator, communication, documentation• Care plan, scheduling, tasks, meetings, appointments, resources, caregiver training, collaboration• Build and coordinate team of doctors, family members, caregivers, professionals, contract services• Home health care, diabetes care, nutrition, monitor vitals, wound care, personal care• Physical therapy, occupational therapy, speech therapy, cardiac rehabilitation, strength training• Safety, security, fall prevention, mobility, home modifications and improvements to reduce hazards• Transportation, companionship, meal planning and preparation, social enrichment, hobbies
EDUCATION
Loyola University of Chicago
Bachelor of Business Administration (BBA)
SKILLS
ABOUT JOANNE HILL
Certified Project Management Professional (PMP) via Project Management Institute (PMI). Certified Enterprise Content Management Practitioner, Business Process Management Practitioner, and Content Analytics Specialist via AIIM. Certified CPR, AED and First Aid. Certified Alzheimer\'s Association essentiALZ Plus: Dementia-Related Behavior, Dementia Advanced Care, Activities of Daily Living, and End-of-Life Dementia Care Senior Project Manager with business experience in systems, operations, client relationships, and team leadership to implement solutions and achieve project objectives. Solutions Consulting, Services Delivery, Case Management, ECM Migration, Performance Optimization, Systems Integration, Product Implementation, Payment and Forms Processing, Customized Software Applications, Capture and Imaging, Workflow, Onsite Operations, Quality Assurance, Testing, and Training. Manage concurrent projects, using PM methodology through entire lifecycle from initial contract, through implementation, to completion and customer acceptance. Detail oriented with excellent organizational, planning, and problem solving skills. Team player with outstanding work ethic, dedicated to quality and customer service. Strong communication skills, work effectively with all levels of personnel, and facilitate teamwork in a matrix management environment. Main contact between corporation and business partners (clients, vendors, sub-contractors).
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