Joanne Dillon
Business Analyst (App) @Taylor Wessing Uk
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WORK HISTORY
Business Analyst (App) @Taylor Wessing Uk
Liverpool, GB
EDUCATION
York St. John University
BA Hons, Business Management and Finance
SKILLS
ABOUT JOANNE DILLON
ACHIEVEMENTS- Consistently recognised for delivering high-quality outputs - Developed deep knowledge of the QA function in the Finance sector- Streamlined operational case management processes through the design and implementation of tools, to ensure effective audit control and progress tracking/authorisation- Working with teams to establish procedures for detection and correction of data quality issues- Collection, analysis and cleansing of data- Collaborate with stakeholders to establish policies, procedures and internal controls affecting the quality of data- Continual evaluation of key data repositories such as CRM and Aderant by the introduction of regular monthly, weekly, quarterly and annual tasks- Identify anomalies/discrepancies within data repositories and contribute to the root cause analysis and implementing corrective measures across a firms data repositoriesATTRIBUTES: Methodical | Analytical | Takes ownership | Collaborative | Supportive | Detail driven | Diplomatic | Tactful | Adaptable | Flexible | Comfortable with change | Consistent | Reliable | Trustworthy | Organised | Proactive | Champions service excellence | Customer focused | Drives efficiencies | Uses own initiative
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