Joanne Bickers

Head of Financial Crime Commercial & Institutional Banking @NatWest Group

Derby, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Head of Financial Crime Commercial & Institutional Banking @NatWest Group

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Birmingham, GB

EDUCATION

2017

International Compliance Association

Diploma in Anti Money Laundering, Financial Crime

2002

Chartered Institute of Bankers

BSc (Hons) ACIB, Financial Services

N/A

UK Finance

UK Finance Vulnerability Academy, Consumer Support and Vulnerability

N/A

University of Cambridge

Sustainability Leadership Programme

SKILLS

Relationship ManagementCreditCredit AnalysisPortfolio ManagementRetail BankingManagementBankingRisk ManagementCommercial BankingCredit RiskFinancial ServicesOperational RiskFinancial RiskStakeholder Management

ABOUT JOANNE BICKERS

An experienced Financial Services Director level leader with a proven track record of delivering transformative outcomes across customer, colleague, operational, commercial and risk domains. With a passion for improving customer experiences and embedding regulatory excellence, I\'ve led high-profile initiatives that have reshaped onboarding, complaint handing and operations.I thrive in complex environments, bringing clarity, structure and momentum to critical programmes. My leadership style is grounded in purpose, collaboration and a relentless focus on outcomes.

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Joanne Bickers — Head of Financial Crime Commercial & Institutional Banking at NatWest Group in Derby, GB | Unifers