Joanne Adams
Sr Systems Analyst @Protective Life
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WORK HISTORY
Sr Systems Analyst @Protective Life
Led a project to convert AS400/IBM i 5250 green screens to web pages using the NewLook development tool, enhancing user interface accessibility and efficiency.• Led a project to automate claim notifications to our business partners in a timely manner, thereby allowing claims to be approved and processed virtually instantaneously.• Analyzed, designed, developed, and tested business applications for the claims and contract processing departments of the Asset Protection group, improving system performance using COBOL Synon, RPG Free and AS400/IBMi platforms.• Reduced payment processing time by 50% through the design and implementation of an automated bank payment system for Puerto Rico; developed in Synon.• Accelerated credit card approval processing from two hours to seconds by creating a web service integration for virtual credit card requests using Synon and RPG Free.• Streamlined contract update procedures by developing a Synon application to automate updates when dealer information changed, enabling the Processing department to accept previously denied dealer change requests.• Greatly improved application deployment integrity by leading the selection and implementation of a new Software Change Management system, Aldon Change Management with MOM component to handle Synon-generated programs.• Improved SDLC processes by automating post-deployment tasks via CLP programs, consolidating development environments, creating a batch process tracking utility, and pioneering the use of Control-M agent for remote AS400/IBMi job execution.
EDUCATION
College of Lake County
Associates in General Studies
Northeastern Illinois University
Liberal Arts
ABOUT JOANNE ADAMS
Results-oriented and resourceful IT professional with a strong record of success in…
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