Joann Debo
Senior Communications Manager, State and Local Government and Education Public Sector at Amazon Web Services (AWS)
- Role
- Senior Communications Manager at Amazon Web Services (AWS)
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Joann Debo
I am a goal-oriented, dynamic customer success and training specialist who enjoys the adventure and challenge of never knowing exactly what I\'ll be doing when I show up for work. Inherently tuned in to the needs of those around me, I derive my greatest satisfaction from fomenting cross-cultural exchanges and using my language skills to help people connect, both with each other and with the subject matter at hand. What I most enjoy about teaching and training is the moment when learners feel empowered to use their newly-acquired knowledge, apply it, and then share that knowledge with others. Specialties: training/instruction, writing, clear communication, course design, translation, editing, language assessment (oral and written), market analysis, foreign languages, international research
Experience
Senior Communications Manager
Mar 2024 — Present · Austin, TX, US
As part of the public sector team working with the state and local government and global education team, I work with key stakeholders to collect and maintain a repository of customer success stories, illustrating customer wins throughout their cloud adoption journey. As customers from government, educational institutions, and education- and government-focused tech firms adopt and grow with cloud computing, I capture their stories and craft a narrative of their success to share within AWS and with other organizations who may be considering a shift to the cloud.Additionally, I manage internal communications initiatives—org-wide town hall meetings, key wins, industry trends reporting, recognition videos, and more.
Education
Albion College
BA, Spanish, History
1997 — 2001
University of Wisconsin-Madison
A.B.D., Spanish Literature
2005 — 2009
University of Wisconsin-Madison
MA, Spanish Literature
2003 — 2005
Skills
- Research
- Spanish
- Social Networking
- Tutoring
- Grant Writing
- Communication Skills
- Staff Development
- Customer Service
- Higher Education
- International Education
- Qualitative Research
- Market Research
- Editing
- Student Affairs
- Curriculum Design
- Program Evaluation
- Leadership Development
- Intercultural Communication
- Microsoft Office
- English
- Public Speaking
- Strategic Communications
- Curriculum Development
- Event Planning
- Social Media
- Student Development
- University Teaching
- Polyglot
- Nonprofits
- Community Outreach
- Program Development
- Volunteer Management
- Training
- Academic Writing
- Foreign Languages
- Proofreading
- Teaching
- Instructional Design
- Translation
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