Joanna Tovar
Loan Processor @Mutual of Omaha
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WORK HISTORY
Loan Processor @Mutual of Omaha
Manage and process mortgage loan files from application through closing, ensuring all documentation meets underwriting, investor, and regulatory guidelines.• Coordinate with loan officers, underwriters, borrowers, insurance providers, and title companies to gather required documentation and resolve loan conditions efficiently.• Review and verify borrower income, assets, credit, and homeowner’s insurance (HOI) policies to ensure accuracy and compliance with lending standards.• Track loan milestones and conditions within Encompass, proactively following up with internal teams and third-party vendors to keep loans on schedule.• Analyze loan documentation to identify missing information or discrepancies, reducing processing delays and supporting faster loan approvals.
EDUCATION
Mission Viejo High School
High School Diploma
California State University, Fullerton
Bachelor of Arts - BA, Public Relations/Image Management
Saddleback College
GED Certification
ABOUT JOANNA TOVAR
Leader with experience driving sales performance, developing high-performing teams, and delivering elevated customer experiences. Background in communications and social media with a creative, results-driven approach. Bilingual in English and Spanish.
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