Joanna Rohde
Senior Training Manager, Design @DIRECTV
Missoula, MT, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2022 — Present
Senior Training Manager, Design @DIRECTV
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EDUCATION
N/A
The University of Montana
Bachelor's degree
SKILLS
Call CentersInstructional DesignHuman ResourcesCustomer RetentionCustomer ServiceStaff DevelopmentOnboardingTeam LeadershipLeadership DevelopmentBusiness Process ImprovementCall CenterProgram ManagementTeamworkTeam ManagementPerformance ManagementEmployee TrainingTraining DeliveryEmployee RelationsStrategic PlanningCustomer ExperienceContact CentersTeachingTime ManagementInstructor-Led TrainingTeam BuildingManagementLeadershipEmployee EngagementCoachingCustomer SatisfactionTrainingCustomer Relationship Management (Crm)
ABOUT JOANNA ROHDE
Currently, I am an Instructional Designer for DIRECTV. My previous role as a training…
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