Joanna Rohde
Senior Training Manager, Design
- Role
- Senior Training Manager, Design at DIRECTV
- Location
- Missoula, MT, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Joanna Rohde
Currently, I am an Instructional Designer for DIRECTV. My previous role as a training…
Experience
Senior Training Manager, Design
May 2022 — Present
Education
The University of Montana
Bachelor's degree
Skills
- Call Centers
- Instructional Design
- Human Resources
- Customer Retention
- Customer Service
- Staff Development
- Onboarding
- Team Leadership
- Leadership Development
- Business Process Improvement
- Call Center
- Program Management
- Teamwork
- Team Management
- Performance Management
- Employee Training
- Training Delivery
- Employee Relations
- Strategic Planning
- Customer Experience
- Contact Centers
- Teaching
- Time Management
- Instructor-Led Training
- Team Building
- Management
- Leadership
- Employee Engagement
- Coaching
- Customer Satisfaction
- Training
- Customer Relationship Management (Crm)
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