Joanna R.

About Joanna R.

I’m a people-focused Human Resources Manager with experience across hospitality, retail, and startup environments. I specialize in employee relations, recruitment, compliance, and modern HR practices and operations, building programs that strengthen culture, improve communication, and align HR strategy with business goals.In my current role at Sheraton Hotels & Resorts, I partner with leadership to oversee all aspects of HR for a 100-employee Marriott-branded property, from onboarding and training to safety, benefits, and engagement initiatives, ensuring compliance with California labor law and brand standards.I take a balanced approach to HR that blends empathy, data, and operational efficiency, and I’m currently pursuing my PHR certification to continue growing as a strategic HR partner.I’m passionate about creating workplaces where employees feel supported, valued, and empowered to do their best work. Let’s connect! I enjoy learning from others in the HR community and sharing ideas that inspire positive change.Clifton Strengths1. Communication2. Futuristic3. Positivity4. Strategic5. Belief

Experience

1. Human Resources Manager

   Sheraton Hotels & Resorts

   Oct 2025 — Present

   As the HR Manager for a 100-employee Marriott-branded property, I partner closely with the General Manager and leadership team of eight to drive organizational excellence, compliance, and engagement across all departments. I oversee full-cycle HR operations, from recruitment and onboarding to employee relations, training, and safety initiatives, while ensuring alignment with both Marriott brand standards and California labor laws.Key Highlights- Streamlined onboarding and recruiting processes, filling critical roles such as Executive Housekeeping Manager, Sales Manager and Accounting Coordinator within two weeks of hire- Manage all employee life-cycle activities including new hires, transfers, promotions, and terminations through ADP; maintain 100% confidentiality and accuracy in personnel records- Lead compliance programs including OSHA reporting, workers’ compensation case management with works comp team, and quarterly safety committees, reducing incident response time by 30%- Facilitate brand and compliance training for managers and associates- Implemented employee engagement initiatives including monthly birthday celebrations, employee recognition and annual holiday party (managing a $3K budget)- Administer benefits, LOA, COBRA, and FMLA/CFRA/PDL compliance; serve as liaison between employees and benefit carriers- Support leadership with employee relations, performance management, and disciplinary investigations to ensure fairness and adherence to policy- Conduct wage surveys to maintain market-competitive pay structures and retention.

Education

• Purdue University

  Master of Science - MS, Human Resource Management

• California State University-Dominguez Hills

  Bachelor of Science - BS, Business Administration: Management & Human Resources

• Santa Ana College

  Associate's degree, Business Administration and Management, General