Joanna Miszczuk
Senior Renewal Manager @Meltwater
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WORK HISTORY
Senior Renewal Manager @Meltwater
Berlin, DE
Driving on-time renewal revenue for Meltwater’s top tier client base - Leading initiatives to ensure on-time renewal revenue, collaborating closely with extended account teams- Proactively engaging with clients ahead of renewal in order to effectively forecast - Managing all aspects of the renewal process efficiently, including processing renewal transactions and overseeing contract execution- Identifying upcoming renewals and maintaining an accurate forecast for senior leadership- Identifying risks in the portfolio and collaborating with the customer success team to mitigate
EDUCATION
Humboldt-Universität zu Berlin
Master's degree, Scandinavian Studies
Freie Universität Berlin
Master of Arts (M.A.), North America Studies
SKILLS
ABOUT JOANNA MISZCZUK
I am a passionate, ambitious and creative professional with a strong background in customer success, project management, and key account management. Finding solutions, increasing efficiencies, and being an active part of the success and growth of my clients is what excites me. Both colleagues and customers would describe me as extremely well organized, hard-working and reliable.
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