Joanna Griffiths

Director, Supplier Payments & Customer Enablement @American Express

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jul 2019 — Present

Director, Supplier Payments & Customer Enablement @American Express

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EDUCATION

1997 — 2002

York University

Bachelor of Arts (BA)

SKILLS

Relationship ManagementMobile PaymentsPortfolio ManagementBusiness Relationship ManagementNew Business DevelopmentAccount ManagementVendor ManagementMerchant ServicesBusiness StrategySalesPayment Card ProcessingPayment SystemsCustomer Relationship Management (Crm)ManagementCustomer ServiceDebit CardsStrategyPerformance ManagementSales ManagementCustomer RelationsBusiness DevelopmentCredit CardsAnalyticsAcquiringCustomer RetentionCoachingLeadership

ABOUT JOANNA GRIFFITHS

Ignites excitement and engagement to deliver high performance, strengthens accountability; injects fun, harmony, collaboration, and team spirit. Firecracker, provides the tools, leadership, coaching and mentoring forming a collaborative environment to boost productivity and morale. Initiates action, agitates the status quo, interacts with all stakeholders to solicit feedback and secure buy-in for change. Competitive in approach, embraces challenges and diversity, authentic and delegating leader focused on honesty and integrity. Avid listener, direct and concise communicator. Inquisitive, asks probing questions to extract valuable information and pursue new opportunities.

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